I am currently staring at a blinking cursor on slide 49 of a deck that was supposed to be about ‘Global Synergistic Realignments.’ My actual task, the one that has consumed the last 159 minutes of my life, is trying to figure out why the header font refuses to stay consistent across the master template. I was hired as a Strategic Initiatives Manager. In the interview, they spoke of 5-year horizons, blue-sky thinking, and disrupting the legacy landscape. Now, my primary legacy is a series of meticulously formatted tables that 9 individuals in the entire company will actually read, and even that estimate feels 9 times too high.
[The job description is a ghost story told to children]
This is the silent betrayal of the modern white-collar existence. We treat these documents-the bulleted lists of responsibilities and the ‘who you are’ sections-as if they are structural blueprints. They aren’t. They are marketing collateral. They are glossy brochures designed by people who haven’t performed the daily labor of the role in 29 years, if ever. They are written to attract a specific ‘type’ of person, usually an overachiever with a penchant for punishment, only to drop that person into a reality that is 99% maintenance and 1% of the ‘strategy’ she was promised. I watched a person steal my parking spot this morning right in front of the building, and the sheer audacity of it mirrored the recruitment process perfectly: they saw I was there, they saw I had a claim, and they simply decided that their immediate need for convenience outweighed the established order of things.
The Saint of the Mundane
Hayden S.-J., a hospice volunteer coordinator I spoke with recently, knows this friction better than most. On paper, Hayden’s role is about ‘Facilitating End-of-Life Dignity and Emotional Support Structures.’ It sounds ethereal, almost holy. In practice, Hayden spent 89 minutes yesterday arguing with a medical supply company over the late delivery of a specialized bed, followed by 19 minutes cleaning up a coffee spill in the waiting room because the janitorial staff was stretched thin. Hayden S.-J. is a saint of the mundane, but the job description didn’t mention the smell of industrial-grade floor cleaner or the 259 emails a week regarding insurance billing codes. It promised ‘human connection,’ and while that connection exists, it is buried under 9 layers of administrative sludge.
The disconnect isn’t just a byproduct of bad writing; it’s a structural necessity for the modern corporation. If they told you the truth-that you will spend your days mediating ego-driven conflicts between middle managers and fixing broken Excel macros-you wouldn’t sign the contract. So they wrap the role in the language of ‘Impact’ and ‘Growth.’ They offer you a 9% bonus potential based on metrics that are essentially randomized. We accept it because we want to believe in the version of ourselves that exists on the page. We want to be the ‘Dynamic Self-Starter’ who ‘Leads Cross-Functional Teams.’ We don’t want to be the person who has to explain to Gary for the 39th time that he cannot expense a personal Netflix subscription just because he watched a documentary about leadership.
Survival as Innovative Operational Excellence
This creates a profound disillusionment that begins around day 59 of any new tenure. You realize the ‘Strategy’ you were hired for is actually just ‘Survival.’ The organizational chaos is so deep that the mere act of keeping the lights on is rebranded as ‘Innovative Operational Excellence.’ It is a linguistic shell game. We are all participating in a shared hallucination where the title on our LinkedIn profile bears some resemblance to the frantic typing we do at 2:19 PM on a Tuesday. I am still thinking about that parking spot. The perpetrator didn’t even look back. They just walked into the lobby, leaving me to circle the block 9 times. It’s the same feeling when you realize your manager has no idea what your ‘Strategic Initiative’ actually is; they just know they need someone-an individual, anyone-to keep the spreadsheets from turning red.
Role on Paper (Day 1)
Role in Practice (Day 59)
There is a specific kind of exhaustion that comes from performing a role that doesn’t exist. It’s a cognitive dissonance that eats at your sense of self. If I am a strategist, why am I spend 79% of my time as a glorified clerk? If Hayden S.-J. is a coordinator of dignity, why is so much of the day spent as a data entry technician? The gap between the promise and the practice is where burnout lives. It’s not the hard work that kills us; it’s the realization that the work we are doing is 9 degrees removed from the reason we took the job in the first place.
Radical Honesty in Tangible Deliverables
The Clarity of the Floor
Contrast this with industries where the deliverable is physical, where the promise must match the reality because the results are under your feet. When you engage with a service that actually has to produce a tangible outcome, the fluff disappears. I think about the clarity provided by your local Flooring Store in this context. There is no ‘Strategic Alignment’ of your living room floor that ends up being a PowerPoint about rugs. They show up, they measure, they provide the material, and the result is a floor. The job they describe-providing quality flooring solutions-is exactly the job they do. There is a radical honesty in that. In the corporate world, we have lost the ability to be that direct. We have replaced ‘we need a person to answer the phones’ with ‘Customer Success Ambassador.’
I’ve spent 49 minutes on this specific paragraph, mostly because I’m distracted by the memory of the silver SUV in my parking spot. I should have said something. I should have knocked on their window and asked if they also believed their job description was a work of fiction. Perhaps they were a ‘Spatial Optimization Consultant’ and they were just doing their job by taking my spot. We justify our small cruelties and our large lies with the language of the office. We ‘leverage’ the lack of clarity. We ‘pivot’ when the reality becomes too depressing to acknowledge.
Systemic Failure, Not Employee Failure
We are currently living in an era where 69% of employees feel their job is drastically different from what they expected. That is not a failure of the employees; it is a systemic failure of the hiring process. We have turned recruitment into a creative writing exercise. HR departments use 19 different buzzwords to describe a role that could be summarized in 9 words. By the time the candidate actually starts, the role has already shifted. The project you were hired for was cancelled 9 days before you arrived, but no one told the recruiter because the recruiter reports to a different Vice President who is currently on a 9-week sabbatical in the Maldives.
π₯ The Antidote
[authenticity is the only antidote to the corporate fairytale]
Burning the Fiction
If we want to fix the culture of work, we have to start by burning the fiction. We have to admit that most jobs are 19% interesting and 81% tedious. We have to stop hiring for ‘Passionate Visionaries’ when we actually need reliable people who can follow a process without needing a therapy session every 29 minutes. Hayden S.-J. doesn’t need a better job description; Hayden needs a system that acknowledges the reality of hospice work-the grit, the paperwork, the physical toll-instead of masking it in corporate-speak. When we stop lying about the work, we stop losing the workers.
Strategy
(The Promise)
Paperwork
(The Reality)
Survival
(The Daily Work)
I finally finished the slide deck. It has 109 slides now. I added a 9-point font disclaimer at the bottom of the last page that says ‘This strategy is subject to the reality of Gary forgetting his passwords.’ No one will see it. I’ll send it to 19 people, and 9 of them will reply with ‘Great stuff!’ without opening the attachment. This is the dance. This is the fiction. I’ll go out to my car later, hoping that the individual who stole my spot has left a 9-inch scratch on their own bumper as a karmic tax. But they probably haven’t. They’re probably a ‘Senior Velocity Lead’ who believes they are entitled to every inch of pavement they can see. We are all just characters in a story someone else wrote, trying to find a bit of truth in the margins of a job description that was never meant to be real. It’s a beautiful, frustrating, 9-layered mess. And tomorrow, I’ll do it all again, likely starting at 8:59 AM.